ERP Assessment  - the first step to any ERP project. An assessment should be done before an upgrade or before searching for a new system. D365 LLC, follows a structured process that includes: documenting business requirements, performing GAP analysis against existing systems, determining if the requirements are fulfilled in the newest version of the existing systems and  deciding whether any unsupported functionality warrants replacing the current ERP.

 

ERP Evaluation and Selection - D365 LLC, matches your business requirements to systems in the marketplace to identify the best fit. Our structured process includes identifying potential ERP systems, qualifying potential ERP systems, determining an ERP system’s total cost of ownership, assisting in selecting the ERP system and assisting in negotiating the acquisition and support of the selected ERP system.

 

ERP Implementation - D365 LLC, experience and expertise involves a structured process to manage the vendor’s efforts in addition to your staff’s required participation to minimize the inevitable disruption of such a significant change. This process includes managing the implementation project, providing complete project visibility, ensuring traceability from requirements to work items to test cases and assisting with the transition from old to new business processes.

 

ERP Upgrade Management  -  Upgrades to a newer version are a fact of the software lifecycle!  Our structured process to manage the upgrade minimizes the inevitable disruption of such a significant change.

 

On-Going Support  - All systems require administrative activities to ensure that the system provides the necessary business functionality when needed.  Mercury’s ERP experience and expertise is offered as a service to our clients.

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